Frequently Asked Questions (FAQ)

For a quote, please contact us at info@ecoluxdoors.com, and have your dimensions, quantity, and other specifications ready.

Our average lead time is 10 to 12 weeks, depending on the complexity of the order and the administrative process.

Yes, all Ecolux doors are custom-made, allowing our partners to choose the dimensions, construction, and design of the doors.

Solid wood doors are made from a single piece of natural wood, offering a rich appearance but requiring more maintenance, while engineered wood doors are constructed from multiple layers of wood products, providing cost-effectiveness and greater stability with less maintenance required.

At Ecolux, we mainly work with Oak, Meranti, Walnut, and Teak wood. If you require other wood types for your project, please contact us to discuss your needs.

Our finishing options include High Pressure Laminate, Duco lacquer, PU stain or clear lacquer, and UV Coating.

We provide onsite installation supervision but do not offer the installation service itself.

Ecolux manufactures fire-rated and soundproof wood doors, available in FR30 and FR60 fire ratings and STC27 and STC32 soundproof ratings, certified by Warringtonfire with the Certifire Certification.

We offer a lifetime warranty for any factory defects. Terms and conditions apply.

Unfortunately, we have a minimum order quantity (MOQ) of 25 doors for every order. Ecolux is a bespoke door company that manufactures doors for mid to large-scale projects.

No, Ecolux doors do not come with any hardware, so you will need to purchase this separately.

All timber used for our doors is certified by the SVLK in Indonesia. PT. Bogowonto Primalaras has received the FSC-CoC certification from TUV Rheinland.

Reach out to us by filling out the Request a Quote form or using the WhatsApp button on the left.

You can find us at Jalan Tugu Wijaya IV, No. 7a, Kawasan Industri Wijaya Kusuma, Kota Semarang, Jawa Tengah, 50181.